There can be several reasons but most often it is due to communication or lack of it between the system and your internet (modem), which means system still be working but not communicating. With online monitoring we can remotely troubleshoot the system in case there is an issue.
We provide 10 years of workmanship warranty. We will take care of any workmanship related repair at no cost to you. We will help you file any warranty claim with a manufacturer and or with your home insurance company.
We will cover parts and labor cost related to any workmanship issue.
We have experienced team of technician who can help you resolve any issue remotely or in person.