Lifetime Support
Support for Life
You’re not alone. Solora Solar is available 24 hours a day, 7 days a week, to answer any questions after installation. Here are answers to some of the most common questions we hear.
Why my system is not working?
There can be several reasons but most often it is due to communication or lack of it between the system and your internet (modem), which means system still be working but not communicating. With online monitoring we can remotely troubleshoot the system in case there is an issue.
Warranty Claims
We provide 10 years of workmanship warranty. We will take care of any workmanship related repair at no cost to you. We will help you file any warranty claim with a manufacturer and or with your home insurance company.
What is cover under workmanship warranty?
We will cover parts and labor cost related to any workmanship issue.
Technical Support
We have experienced team of technician who can help you resolve any issue remotely or in person.
“Solora Solar was an excellent company to work with.”
They provided a very detailed report for us, itemizing our costs, the financial benefits, the energy savings, as well as a shading analysis.
David G. – Yakima, WA
Learn why now is a good time to go solar with Solora
Your Warranty Package
Your package includes system drawings, warranty information, self-service or self-maintenance information.
Lifetime Support
Once we’ve finished the install, you're not on your own. Solora Solar is available 24/7 for ongoing support.
Experience Matters
Locally-owned, Solora Solar was formed by a thought-leader with experience in the renewable energy industry.
Partners
Learn about our extensive product partnerships and certifications.
Your Warranty Package
Your package includes system drawings, warranty information, self-service or self-maintenance information.
Lifetime Support
Once we’ve finished the install, you're not on your own. Solora Solar is available 24/7 for ongoing support.
Experience Matters
Locally-owned, Solora Solar was formed by a thought-leader with experience in the renewable energy industry.