We Love Staying In Touch With Our Customers

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Solora Solar is fortunate to work with homeowners who like to build a long-term relationship with their solar contractor. We love this! It means we get to answer a lot of important customer questions after the installation of their solar system, and it also means we get to receive many enjoyable updates about how solar is powering homes and saving energy and utility costs.

One such customer, Raj from Richland, Wash., has dropped us a couple of notes over the first few months of his Solora Solar install, and we thought we might pass along a glimpse into the life of a solar-powered homeowner, as told by him.

When Raj first had his solar system installed, he checked in with this report:

“Solora was recommended by a couple of our friends with rather high professional standards. To satisfy our curiosity, we also got other bids. Solora’s professionalism (and their price) won. All round/consistent good job throughout the contract. Took just one day to install (6 weeks after contract). Even with roof panels facing South East (vs. true South) and the present “low April Sun”, it has already generated 800 kWh in 22 days and pushed 130 kWh back into the grid (DE). That’s ~$2000 in incentives just this “season” ending 6/30/2016.”

Things would only improve from there, as Raj noticed the impact on his power bill. He dropped us this note six months later:

“Following up on my above post from April…it has been almost 8 months now since system install. Our system has already generated 8.6 kWh in this time with 4 more months to go. I’m sure to break 10.5 kWh or more for the first 12 months. Zero electric bills since inception as well, with the excess (delivered) power being used to lower our (combined) water and trash bills also. Received more than double Solara’s original estimate of $1200 state incentive from date of install (March 23) to June 30. Very satisfied!”

Most of our customers will email or call with updates like these. Raj shared his as comments on a blog post titled, ironically enough, Attention Solar Customers: We’re In This Together.

If you are considering a solar install for your home or business, and you would like the benefit of a long-term partner in the project who you can turn to with questions or feedback, consider Solora Solar and contact us today!

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